Legal · Cookie Policy
Cookie Policy
Effective date: January 1, 2026 · Version: 1.0
This Cookie Policy explains how Kliro LLC (“Kliro”) uses cookies and similar technologies on our websites and dashboards. It should be read together with our Privacy Policy.
1. What is a cookie?
A cookie is a small text file placed on your device by a website you visit. Cookies are widely used to make websites work, work more efficiently, and to provide reporting information. We also use similar technologies, including local storage, session storage, pixel tags, and SDKs in our mobile clients, which are covered by this Policy under the same rules.
2. Categories of cookies we use
| Category | Examples | Legal basis | Retention |
|---|---|---|---|
| Strictly necessary | Session ID, CSRF token, load balancing, security | No consent required (essential) | Session up to 6 months |
| Functional / preferences | Language, theme, currency, last dashboard view | Legitimate interest | 12 months |
| Analytics | Aggregated visit statistics, performance metrics | Consent (or anonymized exemption where available) | 13 months maximum |
| Marketing / advertising | Personalization, retargeting, campaign attribution | Consent only | 13 months maximum |
3. Managing your preferences
On your first visit we display a cookie banner allowing you to accept, reject, or customize non-essential cookies. You may change your choices at any time using the “Manage cookies” link in our website footer. Strictly necessary cookies cannot be disabled because they are required for core functionality such as authentication and fraud prevention.
4. Browser settings
You may also manage cookies through your browser. The following links describe how to do so in the most common browsers:
- Chrome — “Settings → Privacy and security → Cookies and other site data”
- Firefox — “Settings → Privacy & Security → Cookies and Site Data”
- Safari — “Preferences → Privacy → Manage Website Data”
- Edge — “Settings → Cookies and site permissions”
Blocking cookies entirely may impact your ability to use the Services, particularly the authenticated dashboard.
5. Third-party cookies
Some cookies are placed by third parties that provide functionality on our behalf, including analytics providers, customer-support chat vendors, video hosting providers (for documentation videos), and advertising networks where applicable. These third parties may process personal information under their own privacy policies. We require all third parties handling personal information to comply with applicable laws and contractual safeguards.
6. Do Not Track and Global Privacy Control
Kliro honors the Global Privacy Control (“GPC”) signal where required by applicable state law (e.g., California). Browser-level “Do Not Track” signals are not currently recognized as a universal opt-out under US federal law, but we treat them as a request to disable non-essential cookies.
7. Contact
Questions about this Cookie Policy may be directed to privacy@kliro.io or to:
Kliro LLC
620 NE 43RD AVE NUM 7457
Des Moines, IA 50313-2841, USA
Phone: +1 (641) 221-4592